Privacy Policy

Bold & Bolder LLC DBA Lugo Insurance Advisors ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lugoinsuranceadvisors.com, or any other domains associated with our business.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect different types of information, including:

A. Personal Information You Provide

When you interact with us, you may provide:

  • Contact Information: Name, email, phone number, mailing address.

  • Insurance-Related Information: Policy details, claims information (if applicable).

  • Payment Information: If you purchase a policy or service.

  • Other Data: Any details you voluntarily submit via forms, phone calls, or emails.

B. Automatically Collected Information

When you visit our website, we may collect:

  • Device & Browser Information: IP address, device type, operating system.

  • Usage Data: Pages visited, time spent, referral sources.

  • Cookies & Tracking Technologies: (See Section 6. Cookies & Tracking Technologies).

C. Information from Third Parties

We may collect data from:

  • Affiliated Insurance Providers (for underwriting and claims processing).

  • Publicly Available Sources (to verify contact information).

  • Marketing & Analytics Providers (to improve website functionality and advertising).


2. How We Use Your Information

We use your information for:
✅ Providing and managing insurance services.
✅ Responding to inquiries and customer support requests.
✅ Processing payments and transactions.
✅ Complying with legal and regulatory requirements.
✅ Improving website performance and user experience.
✅ Sending marketing or promotional materials (you may opt out at any time).


3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

A. Service Providers & Business Partners

  • Third-party providers for website hosting, marketing, analytics, and payment processing.

  • Insurance carriers and underwriters for policy services.

B. Legal & Compliance Authorities

  • If required by law, regulatory bodies, or to protect our legal rights.

C. Business Transfers

  • If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity.


4. Your Rights & Choices

Depending on your location, you may have rights regarding your data:

A. California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), you may:
✔ Request access to your personal data.
✔ Ask for deletion of your data.
✔ Opt out of data sharing for targeted advertising.

To exercise your rights, email info@lugoinsuranceadvisors.com or call (904) 789-2990.

B. European Residents (GDPR Rights)

If you are in the European Union (EU), you have rights to:
✔ Request access, correction, or deletion of your personal data.
✔ Withdraw consent at any time.
✔ Restrict or object to data processing.

To exercise GDPR rights, contact info@lugoinsuranceadvisors.com.


5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. If you suspect a data breach, contact info@lugoinsuranceadvisors.com immediately.


6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience, including:

  • Essential Cookies: Necessary for website functionality.

  • Performance & Analytics Cookies: Help us analyze usage and improve our services.

  • Marketing Cookies: Used for advertising and retargeting.

You can modify your cookie preferences via your browser settings or use third-party tools like Google Analytics Opt-Out.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We recommend reviewing their privacy statements before providing any personal data.


8. Children’s Privacy (COPPA Compliance)

Our services are not intended for children under 13. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete it.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. We encourage you to review it regularly.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

📍 Address: 12276 San Jose Blvd, Suite 421-A, Jacksonville, FL
📧 Email:info@lugoinsuranceadvisors.com
📞 Phone: (904) 789-2990

Effective Date: Feb 6th 2025.

Last Updated: Feb 6th 2025.



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